Services

Explore fiberglass pools, custom concrete pools, and hot tubs with Parrot Bay Pools & Spas in central and eastern North Carolina.

Quick answer

What services does Parrot Bay Pools & Spas offer?

Parrot Bay Pools & Spas builds fiberglass and custom concrete pools and sells hot tubs. An authorized River Pools fiberglass dealer, the company serves Raleigh, Fayetteville, Wilmington, and central and eastern North Carolina, with a Benson Design Center open by appointment.

Step 1 - Explore your options

Are you looking for a pool or a hot tub?

Parrot Bay Pools & Spas is a fiberglass and custom concrete pool builder and hot tub dealer. Start with how you want to use your backyard: swimming, spending time together, or relaxing in a hot tub.

Compare fiberglass pools, custom concrete pools, and hot tubs before deciding which direction to explore.

Parrot Bay is an authorized River Pools fiberglass dealer. If you are considering fiberglass, think about the pool layout and features that would suit your household; if you are considering concrete, bring your design ideas to the conversation.

What this means for you: Start with the way you want to use your backyard, then compare the options that fit that goal.

Fiberglass pools

Explore fiberglass pool options through an authorized River Pools dealer.

Fiberglass pools

Custom concrete pools

Discuss a custom concrete pool and the design you have in mind for your backyard.

Custom concrete pools

Hot tubs

Explore hot tubs and consider how one could fit into your outdoor space.

Hot tubs
Step 2 - Prepare your questions

What should you consider before choosing?

Before discussing a pool or hot tub, gather photos of your yard and make a short list of your priorities. Note where you would like to swim or relax, how you use the yard now, and what you want to keep.

  • Your space: Bring any available property information and photos showing access to the backyard.
  • Your priorities: Separate must-have features from ideas you would like to explore.
  • Your budget: Discuss the full project, including the surrounding outdoor space, rather than only the pool or hot tub.

For pool budget research, read the inground pool cost guide. Ask which costs and features apply to your property before making comparisons.

Parrot Bay services

Pool services from the team that builds them

Pool cleaning services

Weekly and one-time cleaning to keep your water clear and your equipment running.

Pool cleaning services

Pool inspections

A thorough inspection before you buy a home with a pool, or before a problem gets expensive.

Pool inspections

Pool liner replacement

New vinyl liners measured and installed by our team.

Pool liner replacement

New pool design & construction

Fiberglass and custom concrete pools designed and built by Parrot Bay.

New pool design & construction

What this means for you: A few yard photos and a clear list of priorities can make your first conversation more useful.

Ideas for your backyard

See what is possible

Aerial of a rectangular fiberglass pool with a wood-look deck and lounge chairs
Fiberglass pool with a tanning ledge and travertine patio
Pool with a raised spa, spillways and a sunken lounge area
Aerial of a freeform fiberglass pool on a lawn
Step 3 - Check your location

Does Parrot Bay serve your area?

Parrot Bay Pools & Spas serves Raleigh, Fayetteville, Wilmington, and central and eastern North Carolina.

Review the pool installation service areas and share your project address when you contact the team to confirm service for your location.

For backyard ideas, explore the project portfolio and note the layouts or features you would like to discuss.

What this means for you: Share your location early so the conversation can focus on your property and project.

Rectangular fiberglass pool with travertine patio and a stone waterfall
Step 4 - Start a conversation

How do you arrange a Design Center visit?

The Parrot Bay Pools & Spas Design Center is at 194 Federal Rd Ext, Benson, NC 27504. Visits are by appointment.

Call (919) 888-0327 to arrange a visit and discuss whether you are interested in a fiberglass pool, a custom concrete pool, or a hot tub.

Bring your yard photos, questions, and any design inspiration. If you are still comparing options, explain what you want from the space so you can discuss where to begin.

What this means for you: Schedule your appointment before traveling to the Benson Design Center.

Parrot Bay Design Center in Benson with pools on display
Questions homeowners ask

Your questions, answered

Still deciding? Call (919) 888-0327 or book a time at our Benson Design Center and we will walk you through it.

Does Parrot Bay build fiberglass and concrete pools?

Yes. Parrot Bay Pools & Spas builds fiberglass and custom concrete pools and is also a hot tub dealer.

Is Parrot Bay an authorized River Pools dealer?

Yes. Parrot Bay Pools & Spas is an authorized River Pools fiberglass dealer.

What areas does Parrot Bay serve?

Parrot Bay serves Raleigh, Fayetteville, Wilmington, and central and eastern North Carolina. Share your project address when you call to confirm service for your location.

Where is the Parrot Bay Design Center?

The Design Center is at 194 Federal Rd Ext, Benson, NC 27504. Visits are by appointment.

Do I need an appointment to visit the Design Center?

Yes. Call (919) 888-0327 to arrange your Design Center appointment.

What should I bring to a pool consultation?

Bring photos of your yard, any available property information, and examples of designs you like. A list of priorities and budget questions can help guide the conversation.

Your next step

Keep planning your pool

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Concrete Pools

Concrete Pools
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Hot Tubs

Hot Tubs
Parrot Bay Pools Design Center in Benson, NC
The Parrot Bay Design Center

See it in person before you build

Walk real fiberglass shells, compare finishes, tile and coping side by side, and design your backyard with a Parrot Bay designer.

  • Full-size fiberglass pools on display outside
  • Tile, coping, decking and color samples
  • One-on-one design session with a pool professional

194 Federal Rd Ext, Benson, NC 27504 · By appointment